Online Claims Status - Administered by A&I Benefit Plan Administrators, Inc.

Improved On-line Benefit Information Now Available!

A&I Benefit Plan Administrators, Inc., and your health plan are pleased to announce new and improved on-line health plan information available November 1, 2005. We’ve upgraded our on-line resources so you have access to even more details for reviewing your benefit plan information including:

Claims status
Eligibility
Out-of-pocket expenses
And more!

This new site will provide you with the same information you’re used to, but through a new interface and with additional features we’re sure you’ll like.

Link to On-line Claim Status:

On-line Claim Status

(Trust Dental, Vision and Supplemental Claims only)

**Requires Internet Explorer 5.5 or Higher**

For increased security and protection of your personal health information, all participants must complete the account setup process for access to the new on-line claim and eligibility system. The account set up process must be completed by the enrolled member. Dependents are not authorized to set up an account and A&I is not able to grant access to dependents. Follow the instructions for first time users below in order to begin the account application process.

(Please note, Medical coverage will show termed effective February 29, 2004 for many people as the Regence Blue Cross PPO Network and claims administration was effective March 1, 2004, and as of that date the Trust no longer paid medical claims.) If you are enrolled in one of the optional plans such as Group Health Cooperative, HMSA or Kaiser, eligibility and claims status for those benefits will not be visible at this website. Claims status for Trust Plan Medical claims can be accessed under the Regence website at www.myregence.com.

Getting Started

First Time Users

Frequently Asked Questions

First Time Users

To access your information follow these simple steps:

Click on On-line Claim Status Link
Click on the link for “Employees”
Click on the words “New User? Click Here to Sign Up.”

You will come to a welcome screen where you will be asked to enter the following required information for automated account setup:

Member SSN and Member ID
Member Last Name, First Name, Middle Initial
Date of birth
Member home address including ZIP Code
Member Email address
Member contact phone number

Confirmation
The next step in the set up process is verification of the information you have provided. You will be contacted by email within 2 business days. This notification will be sent to the provided email address when the verification process has been completed and your account has been activated. You will not be able to view claims until this process has been completed and you have received your confirmation. If you do not receive this notification within three business days, please contact A&I at 503-224-0048, ext 1651 or 1-800-547-4457, ext. 1651 for assistance.