Contact Information
  The following companies are service providers to your benefits program. Contact information for regional union offices is also provided by clicking on the names below.
 
 
Directory of Service Providers
Other Contacts
A&I Benefit Plan Administrators, Inc

IBU National Office

IBU Trust Office

IBU Alaska Region

Regence Rx Retail Prescription Program

IBU Columbia River Region

PPS Mail Order Prescription Program IBU Hawaii Region
Regence Nurse Line IBU Puget Sound Region
Regence Network (MyRegence.com)

IBU San Francisco

Kaiser Permanente - Northern California IBU Southern California Region
Kaiser Permanente - Southern California  
Kaiser Permanente - Hawaii  
Kaiser Permanente - Oregon (& Clark County)  
HMSA  
Group Health  
Delta Dental  
 
 
A&I Benefit Plan Administrators, Inc.
Website www.ibu.aibpa.com
Email ibu@aibpa.com
Phone Local: 503-224-0048
Toll Free: 800-547-4457
Eligibility & Enrollment: x1680
IBU Pension: x1683
General Correspondence IBU Health Trust
General Correspondence
A&I Benefit Plan Administrators, Inc.
1220 SW Morrison Street, Suite 300
Portland, OR 97205
Medical Claims
(for Non-PPO Providers - PPO Providers file electronically)

Regence Blue Cross Blue Shield
Claims Department
PO Box 30805
Salt Lake City, UT 84130-0805

Dental Claims IBU Health Trust
Dental Claims
A&I Benefit Plan Administrators, Inc
1220 SW Morrison Street, Suite 300
Portland, OR 97205
Trust Dental and Vision Claim Appeals IBU Health Trust
Claim Appeals
A&I Benefit Plan Administrators, Inc
1220 SW Morrison Street, Suite 300
Portland, OR 97205
Trust PPO Medical Claim Appeals Regence Blue Cross Blue Shield of Oregon
Correspondence/Grievance Department
PO Box 1271
Portland, OR 97207-1271
 
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IBU Trust Office
Email ibu@aibpa.com
Phone Local: 503-224-0048
Toll Free: 800-547-4457
Dental Claims: x1659
Eligibility & Enrollment: x1680
Mailing Address IBU Health Trust
1220 SW Morrison Street, Suite 300
Portland, OR 97205
 
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Regence Network
Website www.myregence.com
Phone Toll Free: 800-777-3168
Local: 503-220-6363
Preauthorization: 800-824-8563
 
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Regence Rx Retail Prescription Program
Website www.regencerx.com
Phone Toll Free: 800-643-5918
 
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PPS Mail-Order Prescription Program
Website

www.ppsrx.com

Phone

Toll Free: 800-552-6694

 
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Regence Nurseline
Phone

Toll Free: 800-267-6729

 
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Kaiser Permanente - Northern California
Website

www.kaiserpermanente.org

Phone

Toll Free: 800-464-4000

Group Number 18308 - Actives
18556 - Retirees
 
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Kaiser Permanente - Southern California
Website

www.kaiserpermanente.org

Phone

Toll Free: 800-464-4000

Group Number 103495 - Actives
103495-01 - Retirees
 
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Kaiser Permanente - Hawaii
Website

www.kaiserpermanente.org

Phone

Toll Free: 800-966-5955

Group Number 7800312-8803 - Actives
7800110 - Retiree Under 65 & Senior Advantage
 
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Kaiser Permanente - Oregon & Clark County
Website

www.kaiserpermanente.org

Phone

Toll Free: 800-813-2000

Group Number 2940-005 - Actives
6089-001 - Retirees
 
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HMSA
Website

www.hmsa.com

Phone

Local: 808-948-6111 (Honolulu)

Group Number 53358 - Actives
 
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Group Health
Website

www.ghc.org

Phone

Toll Free: 888-901-4636
Local: 206-901-4636

Group Number 2311 - Medical Only Actives
3074 - Medical with Dental & Vision Actives
2574 - Retirees
 
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Delta Dental
Website

www.deltadentalca.org

Phone

Toll Free: 800-765-6003

Group Number 4789 - Actives
 
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IBU National Office
Website

www.ibu.org

Email - Alan Cote alan.ibu@mindspring.com
Phone

Local: 206-284-6001

Mailing Address 1711 W. Nickerson St, Suite D
Seattle, WA 98119-1663
 
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IBU Alaska Region
Phone

Local: 907-790-9644

Mailing Address 3017 Clinton Ave, Suite 201
Juneau, AK 99801
 
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IBU Columbia River Region
Phone

Local: 503-228-6000

Mailing Address 2435 NW Front Ave
Portland, OR 97209
 
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IBU Hawaii Region
Phone

Local: 808-944-0611

Mailing Address 1001 451 Atkins Drive
Honolulu, HI 96814
 
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IBU Puget Sound Region
Phone

Local: 206-284-6001

Mailing Address 1711 W. Nickerson St, Suite D
Seattle, WA 98119-1663
 
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IBU San Francisco Region
Email ibusf@pacbell.net
Phone

Local: 415-896-1224

Mailing Address 450 Harrison St, Suite 103
San Francisco, CA 94105-2640
 
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IBU Southern California Region
Email ibusrhall@msn.com
Phone

Local: 310-521-9003

Mailing Address 1911 N. Gaffey St, Suite A&B
San Pedro, CA 90731-1263